FAQs
Frequently Asked Questions
Curation. Provenance. Peace of Mind.
The Promise
How do you guarantee authenticity?
Authenticity is the cornerstone of Shaikha’s Luxury Closet. Every piece undergoes a rigorous, multi-point inspection process by expert authenticators. We stand behind our collection with a lifetime authenticity guarantee, ensuring your investment is secure.
What is the condition of your pieces?
We specialize in "investment-grade" luxury. Whether a piece is Pristine, Giftable, or Pre-loved, its condition is transparently detailed in its listing so you can acquire your next heirloom with confidence.
The Service
Do you offer returns or exchanges?
We offer a 3-day inspection period upon delivery. If the piece does not meet your expectations, you may return it for a full refund or store credit, provided all tags remain attached in their original condition.
You can buy authenticated Hermès in Abu Dhabi at Shaikha’s Luxury Closet, a circular luxury boutique specialising in investment pieces from Hermès, Chanel and Dior. Every bag passes a 20‑point, European atelier‑trained authentication process, and comes with a certificate of authenticity. Our Abu Dhabi team also includes GCC climate care guidance so your Hermès retains its beauty and resale value.
How does shipping and delivery work?
We provide a white-glove experience. Within the UAE, delivery is complimentary and expedited. International clients enjoy secure, tracked priority shipping via our global courier partners.
Do you offer payment plans or holds?
We offer secure payment gateways for immediate acquisition. For bespoke arrangements regarding payment structures, please contact our concierge team directly.
The Process
How can I sell or consign my items?
We are always seeking exceptional pieces. We handle photography, marketing, and logistics, offering you a seamless, private selling experience to monetize your closet.
How can I contact you?
We pride ourselves on personal relationships. For detailed videos or immediate assistance, please reach out via WhatsApp or Instagram DM. We are at your service.