SHIPPING AND RETURNS

Shipping

All orders usually ship within 1 working day from order confirmation. We use a number of courier companies within the UAE and DHL from all international shipments. Orders are received at destination after 2 to 4 working days from placing the order.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations such as Exotic Skins on certain countries. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

Buyer is liable and responsible to read specific return terms and conditions and other policies related to returns in Shaikha’s Closet prior to placing or initiating a return about the refund policies.

Most purchased Items can be returned for a refund of the purchase price (“Shaikha’s Closet Price”) provided that:

A. Buyer is required to express a wish to return and is obligated to inform Shaikha’s Closet about returns made or to be made or to initiate a return. Contact Shaikha’s Closet via email or phone as per the details of contact on the website. Please note that such details could be changed / updated at the discretion of Shaikha’s Closet without prior notice to the clients.

B. Returns are not available for buyers outside the UAE. All sales to clients outside the UAE are considered final sales.

C. Within the UAE, item should be returned undamaged in the original condition as it was received, with Shaikha’s Closet packaging including; original papers, original packaging, authentication cards & invoices, and tags still attached.

D. Returns are not available for Jewellery or items made from exotic skins regardless of the purchase location (within the UAE or international sales).

E. Item must be shipped within 1 day of Buyer’s receipt of the Item.

F. Item reaches Shaikha’s Closet office in Abu Dhabi within 3 days of the Buyer’s receipt of the item.

G. Within 7 business days upon receipt of your returned merchandise, we will issue a refund to you. If you paid by cash or Bank Transfer, we will refund you through a bank transfer. If you paid with a credit card or PayPal, we will issue a refund to the same card.

H. Refund price includes only the cost of the item, and does not include any shipping fee paid, or custom duties. Any conversion or other fees paid by buyer on the card transaction to the card company are not refunded by Shaikha’s Closet.

I. Items that are marked as ‘No returns on this item’ are final sale items. Once purchased, such items cannot be returned.

Warranty

Shaikha’s Closet does not warrant, represent or undertake as to the quality of the goods and items sold.

 In the event of the sale of an inauthentic item, Shaikha’s Closet will issue a 100% refund, including the cost of return shipping